{{-- Header --}} {{-- Introduction --}} {{-- KPI Cards --}} {{-- Monthly Insight --}} {{-- Call Breakdown --}} {{-- --}} {{-- Urgency Breakdown --}} {{-- --}} {{-- Button --}} {{-- Footer --}}
Pharmasolve
Monthly Report

Monthly Report

Hi {{ $pharmacy->name }},

Your Pharmasolve monthly report for {{ $reportMonth }} is now available.

{{-- Total Calls --}} {{-- AI Handled --}} {{-- Pharmacist --}} {{-- Urgent --}}
{{ number_format($report['totalCall']) }} {!! $extra["totalCallDiff"] < 0 ? "(↓".$extra["totalCallDiff"] * -1 ."%)" : "(↑".$extra["totalCallDiff"] ."%)" !!}
Total Calls
{{ $report['totalCallTime'] }} {!! $extra["totalCallTimeDiff"] < 0 ? "(↓".$extra["totalCallTimeDiff"] * -1 ."%)" : "(↑".$extra["totalCallTimeDiff"] ."%)" !!}
Total Call Time
{{ number_format($report['callTransferredToStaff']) }} {!! $extra["totalCallTransferDiff"] < 0 ? "(↓".$extra["totalCallTransferDiff"] * -1 ."%)" : "(↑".$extra["totalCallTransferDiff"] ."%)" !!}
Total Call Transferred to Pharmacist
{{ number_format($report['totalSMSSent'] ?? 0) }} {!! $extra["totalSMSSentDiff"] < 0 ? "(↓".$extra["totalSMSSentDiff"] * -1 ."%)" : "(↑".$extra["totalSMSSentDiff"] ."%)" !!}
Total SMS Sent

Monthly Insight

{{ $report["mostCallDay"] }} was your busiest day, with {{ $report["callInMostCallDay"] }} calls received. Your busiest period was {{ $report["mostCallByPeriodValue"] }}.
Calls received each day
Calls By Period

Call Breakdown

@foreach($report['call_types'] as $callType)
{{ $callType['name'] }} {{ number_format($callType['count']) }}
@endforeach

Urgency Breakdown

@foreach($report['urgencyData'] as $urgency)
{{ $urgency['name'] }} {{ number_format($urgency['count']) }}
@endforeach
View Full Monthly Report

If you have any questions about your monthly report, please contact us on {{ config('mail.mail_to_admin') }} .

Kind regards,
The Pharmasolve Team